business processes

What Are SOPs (Standard Operating Procedures) ... and Why Should I Care?

What Are SOPs (Standard Operating Procedures) … and Why Should I Care?

A standard operating procedure is a set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply

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Creating a Procedure Manual for Your Business

One of the most common questions I am asked is what exactly should I include in my procedure manual. The following is a list of the eight common areas to cover and what each area should include: Operations       This

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documenting your business

The Simplest Way for Documenting Your Business

So many times people say to me, “I understand the value of documenting your business, I just don’t know where to start.” It is amazing just how simple it is to get started when you just know how … Let

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